Top of the page

FAQ (Frequently Asked Questions)

Who can order from NDTec Webshop?

Our webshop is a commercial store that is only accessible to business customers.

Delivery is only made within the EU. If your delivery address is outside the EU, please use the contact form. You can also contact us  by e-mail (sales@ndtec.net) or by phone: +49 (0)951 9681 39-0

How do I get access to the webshop?

If you are interested in registering for the NDTec Webshop, please submit a request via the contact form. You can also contact us via e-mail (sales@ndtec.net) or phone: +49 (0)951 9681 39-0
We will create an account for you and then send you your login details for access.

What are the shipping costs?

The shipping costs within the EU are 12 EUR for an order value up to 899 EUR. From an order value of 900 EUR, shipping is free of charge.

What repair and service options are available?

 If you would like information about our repair and service options, please use the contact form or contact us by e-mail (service@ndtec.net) or phone: +49 (0)951 9681 39-0

What can I do if I have a problem or technical question?

If you have any problems, technical questions or need advice, you can contact us via the contact form, by e-mail (sales@ndtec.net) or telephone +49 (0)951 9681 39-0
We will be happy to help you.